Use our sizing guide in each product page to measure the widest part of your natural nail and match it against our size chart.

If you’re between sizes, we recommend sizing up for the most comfortable fit.

Our kits include 30–32 soft gel nails depending on style, with multiple size options designed to fit most nail beds.

If you’re unsure, feel free to reach out before ordering.

Our collection includes carefully curated shapes including:

• Short almond
• Short oval
• Short square
  

More shapes may be introduced in future collections.

Wear time depends on the adhesive you choose, your application, and your daily routine.

Temporary wear (up to 3–4 days)

Use our adhesive tabs for quick, flexible wear. Perfect for events, weekends, or when you want an easy switch-up.

Extended wear (up to 2 weeks)

Use our nail glue for a longer-lasting hold and a more secure wear experience.

For best results, follow our prep and application instructions carefully. Lifestyle factors like water exposure, hand washing, and daily activity can affect wear time.

Step 1 — Prep

Proper prep helps your nails last longer.

1. Push back your cuticles and lightly file your natural nails.

2. Choose your size by matching each press-on to your natural nail.

A good fit should:

• sit comfortably without pressure
• cover your natural nail without touching the surrounding skin
  

If you’re between sizes, we recommend sizing up.

3. Gently buff your natural nails to create a better surface for adhesion.

4. Clean each nail thoroughly using the prep wipe provided to remove oil and residue.

5. Avoid touching your nails after cleansing, as this can transfer natural oils back onto the surface.

Step 2 — Choose your wear

Select the application method that suits your plans.

Temporary wear (up to 3–4 days)

Use adhesive tabs for flexible, easy-to-remove wear — perfect for weekends, events, or a quick switch-up.

• Select the correct adhesive tab size for each nail
• Apply firmly to your natural nail before pressing on your astrelle set
  

Extended wear (up to 2 weeks)

Use nail glue for a stronger, longer-lasting hold.

• Apply a thin layer of glue to your natural nail
• Apply a small amount to the back of the press-on nail
• Less is more — too much glue can cause overflow and air bubbles
  

Step 3 — Press

Apply each nail at a slight angle near the cuticle, then press down firmly for 10–20 seconds, ensuring there are no air bubbles.

For best results, avoid getting your hands wet for at least 2–4 hours after application.

Removing your astrelle nails gently helps protect your natural nails and keeps your press-ons in the best condition for possible reuse.

Step 1 — Soak

Soak your nails in warm water with soap and oil (such as cuticle oil, body oil, or kitchen oil) for 10–15 minutes.

Some nails may take longer depending on:

• how much glue was used
• how long the nails have been worn
• your chosen application method
  

Step 2 — Gently lift

Using the cuticle stick provided, gently nudge the press-on from the side or near the cuticle.

If the nail lifts easily, it’s ready to come off.

If you feel resistance, stop soaking and allow more time.

Step 3 — Be patient

Never forcefully pull or pry your nails off.

Doing so may damage your natural nails.

A gentle removal process is always best.

Yes — with proper care, astrelle sets can be worn more than once.

Reusability depends on how the nails are applied, removed, and cared for.

To help extend the life of your set:

• Wear gloves when handling harsh cleaning products or chemicals
• Avoid using your nails as tools (for example, opening cans or lifting pull tabs)
• When typing, try to use your fingertips rather than the edges of the press-ons
• Remove your nails gently and never force them off
• Store your set carefully after removal if you plan to wear them again
  

A little care goes a long way in keeping your astrelle nails looking their best.

Standard shipping takes 3–6 business days. Express shipping (1–3 business days) is available at checkout. All orders will be fulfilled within 1-2 business days.

Once your order ships, you’ll receive tracking details via email.

Yes — we offer free standard shipping on Australian orders over $79.

We begin processing orders quickly, so changes or cancellations may not always be possible.

If you need help, please contact us at hello@astrelle.com.au as soon as possible and we’ll do our best to assist.

Not just yet. We’re currently shipping within Australia only, but international shipping is on our roadmap — stay tuned.

We’re so sorry.

Please contact us as soon as you can upon delivery at hello@astrelle.com.au with your order number and clear photos, and we’ll do our best to make it right.

Due to hygiene reasons, we do not accept returns or exchanges for opened or used products.

To request a return, please contact us at hello@astrelle.com.au with your order number.

If your return is approved, we’ll provide instructions on how to return your item. Return shipping costs for change-of-mind returns are the responsibility of the customer.

Please do not send items back without contacting us first, as they may not be accepted.

We may accept change-of-mind returns for eligible unopened items within 7 days of delivery, subject to approval.

To be eligible:

• The product must be unused and in the same condition you received it. This means there must be no tears on the box sleeve, etc.
• All included items (like your tool kit) must be intact and unopened.
• The item must be in its original packaging.

For approved change-of-mind returns, return shipping costs are the responsibility of the customer.

Please contact us before sending anything back, as returns sent without prior approval may not be accepted.

Refunds are processed within 5 business days of receiving your return. You’ll receive a confirmation email once it’s been issued.